Privacy Notice
Utopian Game Labs Academy Ltd – Privacy Notice
This Privacy Notice provides details of the personal data we collect from you, what we do with it, how you might access it and who it might be shared with.
Our Contact Information (Data Controller)
Utopian Game Labs Academy Ltd
6 Kings Road
Henley-on-Thames
RG9 2DG
United Kingdom
Telephone: +447532152388
Company E-mail: legal@ugla.uk
What we do with your personal data
We process personal data only for the purpose for which they are collected. The purpose is dependent on whether you use only our website, or additionally, our services. If you use our services you are required to register and we collect your personal data. We use this personal data for the provision of the service or the performance of the contract. We may use your personal data for other similar purposes, including marketing and communications, but that will only occur in the case we have your consent or another legal justification for doing so.
From our Students we process and retain personal data for the following purposes and periods, with the applicable legal basis.
| Processing purpose | Legal basis | Retention period |
| Communications | 6(1)(b) – we have a contract with the data subject | Until contract completed |
| Service delivery | 6(1)(b) – we have a contract with the data subject | Until contract completed |
| Student affairs’ administration and management | 6(1)(b) – we have a contract with the data subject | Until contract completed |
From our Suppliers we process and retain personal data for the following purposes and periods, with the applicable legal basis.
| Processing purpose | Legal basis | Retention period |
| Communications | 6(1)(b) – we have a contract with the data subject | Until contract completed |
| Organisation’s administration and management | 6(1)(f) – it’s in our legitimate interest (Business operations and due Diligence) |
Until service completed |
From our Contractors we process and retain personal data for the following purposes and periods, with the applicable legal basis.
| Processing purpose | Legal basis | Retention period |
| Communications | 6(1)(b) – we have a contract with the data subject | Until contract completed |
| Supplier Management | 6(1)(b) – we have a contract with the data subject | Until contract completed |
| Organisation’s administration and management | 6(1)(b) – we have a contract with the data subject | Until contract completed |
From our Prospects and leads we process and retain personal data for the following purposes and periods, with the applicable legal basis.
| Processing purpose | Legal basis | Retention period |
| Communications, marketing and intelligence | 6(1)(a) – we have the data subject’s consent | Until consent withdrawn |
From our Customers and Clients we process and retain personal data for the following purposes and periods, with the applicable legal basis.
| Processing purpose | Legal basis | Retention period |
| Communications | 6(1)(b) – we have a contract with the data subject | Until contract completed |
| Sales and Distribution of Products and Services | 6(1)(b) – we have a contract with the data subject | Until contract completed |
| Payment Card Processing | 6(1)(b) – we have a contract with the data subject | Until contract completed |
What personal data do we collect?
The personal data we collect depends on whether you just visit our website or use our services. If you visit our website, you do not need to provide us with any personal data. However, your browser transmits some data automatically, such as the date and time of retrieval of one of our web pages, your browser type and settings, your operating system, the last web page you visited, the data transmitted and the access status, and your IP address.
If you use our services, personal data is required to fulfill the requirements of a contractual or service relationship, which may exist between you and our organisation.
We collect:
- E-mail Address
- Identification Number
- Location Information
- Name
- Telephone contact details
- Confidential Correspondence
We collect your personal data from the following indirect sources
| Data subject type | Personal data type | Indirect source name |
| Customers and Clients | E-mail Address | Independent Sales Agent |
| Prospects and leads | E-mail Address | Independent Sales Agent |
| Customers and Clients | Location Information | Independent Sales Agent |
| Prospects and leads | Location Information | Independent Sales Agent |
| Prospects and leads | Name | Independent Sales Agent |
| Customers and Clients | Name | Independent Sales Agent |
| Customers and Clients | Telephone contact details | Independent Sales Agent |
Who might we share your personal data with?
To maintain and improve our services, your personal data may need to be shared with or disclosed to service providers, other Controllers or, in some cases, public authorities. We may be mandated to disclose your personal data in response to requests from a court, police services or other regulatory bodies. Where feasible, we will consult with you prior to making such disclosure and, in order to protect your privacy, we will ensure that we will disclose only the minimum amount of your information necessary for the required purpose.
We transfer personal data to the following organisations and countries:
| Data subject type | Organisation name | Type | Country |
| Prospects and leads | Office 365 Exchange | Processor | Ireland |
| Prospects and leads | Office 365 SharePoint | Processor | Ireland |
| Prospects and leads | zFast Technologies Limited | Processor | United Kingdom |
| Students | Office 365 Exchange | Processor | Ireland |
| Students | Office 365 SharePoint | Processor | Ireland |
| Students | Thinkific | Processor | Canada |
| Suppliers | Office 365 Exchange | Processor | Ireland |
| Suppliers | Office 365 SharePoint | Processor | Ireland |
| Contractors | Office 365 Exchange | Processor | Ireland |
| Contractors | Office 365 SharePoint | Processor | Ireland |
| Customers and Clients | Office 365 Exchange | Processor | Ireland |
| Customers and Clients | Office 365 SharePoint | Processor | Ireland |
| Customers and Clients | Stripe | Processor | Ireland |
How do we look after personal data?
We limit the amount of personal data collected only to what is fit for the purpose, as described above. We restrict, secure and control all of our information assets against unauthorised access, damage, loss or destruction; whether physical or electronic. We retain personal data only for as long as is described above, to respond to your requests, or longer if required by law. If we retain your personal data for historical or statistical purposes we ensure that the personal data cannot be used further. While in our possession, together with your assistance, we try to maintain the accuracy of your personal data.
How can you access your personal data?
You have the right to request access to any of your personal data we may hold. If any of that information is incorrect, you may request that we correct it. If we are improperly using your information, you may request that we stop using it or even delete it completely.
If you would like to make a request to see what personal data of yours we might hold, you may make a request from our company website.
Where you have previously given your consent to process your personal data, you also have the right to request that we port or transfer your personal data to a different service provider or to yourself, if you so wish.
Where it may have been necessary to get your consent to use your personal data, at any moment, you have the right to withdraw that consent. If you withdraw your consent, we will cease using your personal data without affecting the lawfulness of processing based on consent before your withdrawal.
Our Supervisory Authority
You have the right to lodge a complaint with any Supervisory Authority. See our Supervisory Authority contact details below.
Information Commissioner’s Office
Water Lane, Wycliffe House
Wilmslow – Cheshire SK9 5AF
United Kingdom
casework@ico.org.uk
+44 303 123 3113
www.ico.org.uk
© Utopian Game Labs Academy Ltd
Company No. 12922739
+44 (0) 75 32 15 23 88
courses@ugla.uk
6 Kings Road • Henley-on-Thames • Oxfordshire • RG9 2DG